business intelligence

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Business intelligence describes the criteria for or abilities related to intelligence that enables effective business performance.

  • cognitive astuteness -- the ability to learn and think strategically. See strategic thinking.
  • technical expertise -- the essential crafts we learn to get work done
  • emotional intelligence -- the ability to manage ourselves and our relationships
  • business literacy -- a working familiarity with key thinking and writings that business people need to keep up with in order to capture insights that make a practical difference -- adding to their business intelligence.
  • business wisdom -- tacitly learned decision rules -- life's lessons -- which constitute the sum total of our wisdom on the matter.

A distinguishing quality of business intelligence is the speed of access to key expertise.

Source: Goleman, Daniel, (2006), Business Intelligence, in Business the Ultimate Resource, Basic Books, xlv - xlix