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effectiveness

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Definition

Effectiveness is doing the right thing.

The effectiveness of behavior necessarily takes the value of its outcomes into account. Effectiveness in the pursuit of an end is the product of the efficiency of that pursuit and the value of that end (see wisdom, the expected value.

Therefore, the inefficient pursuit of a valuable end may be more effective than the very efficient pursuit of one that has little or negative value. -- Russell L. Ackoff


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